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Twitter Integration

Social Media

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Integration Overview

When a tweet meets predetermined criteria, this Zapier-based integration leverages your group on-call schedules and rotations, escalation rules, and user preferences to notify the right members of your team. It supports targeted push, voice, SMS and email notifications, and self-managed subscriptions to events, enabling you to stay informed.

Key Benefits

  • Reduce the unknown when key tweets are made about things that are important or key transactions are detected.
  • Keep business stakeholders informed with self-service and managed subscriptions when tweets occur.
  • Tailor specific messages to different device types through xMatters design tools.