Integrations

BMC Remedy 9 Integration

IT Service ManagementPlanning Tools  

BMC Remedy 9 Integration

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Automatically collaborate across teams directly from BMC Remedy 9

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BMC Remedy Integration – ITSM Incident Management

IT Service Management  

BMC Remedy Integration –...

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Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

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BMC Remedy ITSM Change Request Management Integration

IT Service Management  

BMC Remedy ITSM Change Request...

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Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

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BMC Remedy OnDemand Change Request Management Integration

IT Service Management  

BMC Remedy OnDemand Change Req...

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Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

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BMC Remedy OnDemand Incident Management Integration

IT Service Management  

BMC Remedy OnDemand Incident M...

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Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

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BMC Remedyforce Integration

IT Service Management  

BMC Remedyforce Integration

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Automatically notify on-call resolver teams when critical incidents are reported in Remedyforce.

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CA Agile Central Integration

IT Service ManagementPlanning Tools  

CA Agile Central Integration

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Automatically collaborate across teams directly from CA Agile Central

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CA Service Desk Manager Change Request Management Integration

IT Service Management  

CA Service Desk Manager Change...

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Automatically notify change managers and approvers, and allow them to update the approval status for change orders

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CA Service Desk Manager Incident Management Integration

IT Service Management  

CA Service Desk Manager Incide...

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Automatically notify on-call resources in your service desk groups and allow them to update the incident

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Cherwell Integration

IT Service ManagementMajor Incident Management  

Cherwell Integration

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The Cherwell Service Management platform, featuring codeless configuration and 11 PINKVerify™ ITIL®-certified processes, empowers IT departments to provide amazing service and even go beyond ITSM.

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Desk.com Integration

IT Service Management  

Desk.com Integration

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You can leverage this integration as a lightweight service desk to manage incidents and contacts, either internally or externally.

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HP Service Manager Change Request Management Integration

IT Service Management  

HP Service Manager Change Requ...

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Automatically notify approvers and process any approvals or rejections remotely, xMatters adds a closed loop, multi-channel communication plan to your change approval process

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HP Service Manager Incident Management (HPSM) Integration

Data SyncIT Service Management  

HP Service Manager Incident Ma...

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Automatically notify on-call members of resolver teams and add a closed loop, multi-channel communication plan to your incident management process

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IBM SmartCloud Control Desk Integration

IT Service Management  

IBM SmartCloud Control Desk In...

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Automatically notify on-call resolvers when new incidents are created, automatically notify on-call approvers when change requests are logged, update incident tickets and approve change tickets from any mobile device

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IBM Tivoli CCMDB Integration

IT Service Management  

IBM Tivoli CCMDB Integration

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Automatically notify on-call approvers when change approvals are required, submit approvals from any mobile device

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IBM Tivoli Service Request Manager / IBM Service Request Integration

IT Service Management  

IBM Tivoli Service Request Man...

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Automatically notify on-call resolvers when incidents occur, update ticket assignee and status from any mobile device

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Jira Cloud Integration

IT Service ManagementPlanning Tools  

Jira Cloud Integration

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Automatically collaborate across teams directly from Jira

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Jira Server Integration

IT Service ManagementPlanning Tools  

Jira Server Integration

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Automatically collaborate across teams directly from Jira

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Kaseya VSA Service Desk Integration

IT Service Management  

Kaseya VSA Service Desk Integr...

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Automatically notify on-call resolvers when tickets are logged in Kaseya VSA Service Desk

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ManageEngine Integration

IT Service Management  

ManageEngine Integration

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Automatically notify on-call resolvers when incidents are logged in Service Desk Plus

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Salesforce Service Cloud Integration

IT Service Management  

Salesforce Service Cloud Integ...

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Integrate Salesforce Service Cloud with xMatters and leverage the power of targeted notifications in your environment

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ServiceNow Integration

IT Service Management  

ServiceNow Integration

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Automatically notify on-call members of resolver teams via multiple communication channels when critical incidents are logged

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Statuspage Integration

IT Service Management  

Statuspage Integration

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Automatically update a Statuspage directly from an xMatters alert notification

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Zendesk Integration

IT Service Management  

Zendesk Integration

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Zendesk help desk software enables customer support agents to receive, process, and respond to service requests.

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