Join us in London!

As businesses accelerate digitization and modernize operations, dramatic changes are needed in how we build and use technology. We need a better, more connected way to work together as teams so we can harness the insights from our systems and drive effective collaboration. Join us on Thursday, 29 June, for a day of thought leadership, education, and problem-solving as we address the challenges that keep you up at night.

Event Details

When: Thursday, 29 June
Where: Altitude London, Millbank Tower, 30 Millbank, Westminster
Time: 08:00 – 16:00

Why Attend?

Gather valuable insights into how your organization can become more agile, break down silos, and increase communication across teams:

  • Hear from your peers and industry experts on the latest trends and best practices in DevOps
  • Learn how to create a cultural shift within your organization
  • Harness the data across your tools to drive better collaboration
  • And dig deeper into the latest technology and tools to help automate your organization’s workflow

Agility Tour Speakers

Abbas Haider Ali

CTO, xMatters


Abbas brings over 15 years in networking, cloud-based services, and multi-modal communications. He has helped create the vision for adopting intelligent communication strategies across business scenarios. He holds a BASc in Computer Engineering from the University of Toronto.

Bhav Makwana

Head of IT Service Operations, Telegraph Media Group


Coming from a deep Service Management background, he enjoys all elements of the daily firefight, root cause analysis, progressing forward with change and service transition. Now relishing the opportunity to manage a department, he is passionate about transforming Customer Service, the Service Desk and building on the current DevOps relationship.

George Guthrie

Senior Major Incident Manager, Telefónica UK Limited


Graduating with a Bachelor of Science from the University of Leicester, George has spent his professional career working on critical IT projects; from the London 2012 Olympic games through to supporting mobile phone network O2’s 25 million customers. Having spent the past 4 years in major incident management, George currently manages the team within O2 managing critical incidents 24/7/365.

Ty Flippin

Vice President of Business Development, xMatters


Ty Flippin is currently Vice President of Business Development at xMatters, Inc.  He began his career in IT Development, QA, and Operations before joining Mercury in a technical presales role. At xMatters, his team is responsible for building relationships with partners that bring process and technology together for continued improvement.

Dominic Wellington

Chief Evangelist, Moogsoft


Dominic Wellington is Chief Evangelist at Moogsoft, where his primary focus is on the emerging field of AIOps - the application of algorithmic and machine-learning techniques to IT operations. He has been involved in IT operations for a number of years, most recently in marketing and communicating the value of integrating security into operations (what is now known as SecOps). Previously Dominic supported BMC customers across Europe, the Middle East and Africa in their strategic cloud projects.

Mike Kyffin

Director of Solutions & Strategy, EMEA


Mike is a driven, diligent and seasoned professional and learning services manager with 19 years’ experience in diverse private enterprise commercial and public business sectors. He has a track record of consistently delivering high quality, customer focused IT solutions and projects. He is a creative problem solver and has designed, deployed and managed leading ITIL industry standard best practices and processes, resulting in improved service response time metrics, customer satisfaction surveys and resource management.

Domnick Eger

Global DevOps Practitioner, Splunk


Domnick Eger is a Global DevOps Practitioner at Splunk focusing on DevOps, APM, and Next Generation Software Development. Domnick has spent 15 years of his career in Engineering, Security and Operations. His previous experience also includes being a Site Reliability Engineer and had the opportunity to work on bleeding edge development on a cutting edge Openstack platform for a global datacenter provider. He also holds a Bachelors in Business and Master in Organization Management. He is a father of 3 boys and spends a lot of his time in between work and kids working on Internet of Things and working with multiple open source projects.


Arrive early to get checked in, grab some coffee and a bite to eat.

Presenter: Abbas Haider Ali, CTO, xMatters

We know that as businesses accelerate their digitization, dramatic changes are needed in how we build and use technology. And yet, a recent survey of DevOps maturity has shown that only 36% of organizations have good knowledge sharing between development and operations. Join xMatters' CTO, Abbas Haider Ali, as he discusses:

- The need for a better, more connected way to work together as teams
- How to harness the insights from systems to drive collaboration 
- And in doing so, naturally preventing incidents within the normal flow of work

Guest Speaker: Bhav Makwana, Head of IT Service Operations, Telegraph Media Group

Over 27 million online readers rely on The Telegraph for news every month, making it the #1 quality daily UK news brand. Hear from their head of IT Service Operations, Bhav Makwana, on how his team has kept up with the growing demand by investing in some key tools and moving IT Ops to a business-solution focused model. In this session, you’ll learn about the power of connecting data from tool to tool and how data flowing between them can empower teams across the organization. Go behind the scenes on the initiatives that transformed team collaboration at The Telegraph and propelled them to the next level on their DevOps journey.

Presenter: George Guthrie, Major Incident Lead, O2

At Telefonica--or as UK consumers know it: O2--George Guthrie is the Major Incident Lead, a business-critical role for the leading provider of mobile phones and mobile service. After a series of events brought part of the mobile network down, the team quickly realized they needed to upgrade the way they collaborate across stakeholders during an incident or continue to pay the heavy burden of lengthy outages. So, Guthrie and his team embarked on a journey to bring their incident resolution processes up to date. After upgrading their collaboration processes they were able to improve their mean time to engage stakeholders by more than 85%. That was an expected result. What they didn’t expect was the culture shift that came along with upgrading their communication strategy. Learn why keeping their on-call teams and stakeholders aligned and happy proved to be a crucial step for O2 to move forward as an organization.

11:00 - 12:00

Moderator: Ty Flippin, VP of Business Development
Panelists: Dominic Wellington, Chief Evangelist, Moogsoft; Mike Kyffin, Director of Solutions & Strategy, EMEA , Cherwell; Domnick Eger, Global DevOps Practitioner, Splunk

DevOps is ultimately a means to an end: with the core business objective of faster, more efficient delivery.  Investing in the appropriate technology stack is required to achieve objectives, but it’s critical to focus on the business outcomes rather than the underlying solutions. On this panel, you’ll hear from leading technology partners such as Splunk, Cherwell, and Moogsoft about strategic initiatives that enable clients for success.  You’ll also hear from expert process and implementation partners about market trends and methodologies that you can apply towards your own business.

Presenter: Domnick Eger, Global DevOps Practitioner, Splunk

DevOps is powering teams to deliver products and services at a more rapid rate. You can empower your teams to collaborate like never before. By taking the data from the tool stack that you already love like Jira, Bitbucket, and Bamboo you can deliver even more rapid performance in your teams to optimize how you respond to the markets and customers by taking a machine data approach and pivot as each challenge comes at your organization.

13:30 - 13:45

Booze and bites on us! Grab a drink, network with other attendees, and take a walk through the Product Showcase to get a closer look into the latest technology.

Thank You to Our Sponsors!