UI/UX Designer

Vancouver, BC. Canada

The opportunity

This is an opportunity to drive outstanding user experience on our web and mobile products, as well as on our corporate website and landing pages. If you’ve ever wanted a chance to design and build market-leading interfaces for a dynamic cloud-service company with millions of users, this is the position you’ve been looking for.

This is you

As a member of our growing UX team, you’ll collaborate closely with our amazing engineers, product managers, product communicators, marketing gurus, UX wizards, and other stakeholders to design and shape our world-class platform. If you have the experience and personality to design thoughtful solutions to complex UI/UX challenges, we want to hear from you.

This is us

xMatters enhances collaboration by relaying relevant data between key systems while engaging the right people to proactively resolve issues. This integration-driven approach enables enterprises to avoid costly incidents, prevent outages, and automate DevOps processes.

On the development side, we’ve been Scrum/Agile zealots for almost a decade, and we roll out new features weekly. Combined with our DevOps culture, the result is a very fast-moving engine that requires solid UX and design that will continue to make our customers successful.

Cool Culture: Why You’ll Love Working Here

  • Modern offices in downtown Vancouver BC, Canada
  • Above-market compensation
  • Personalized environments: Macbook Pro with a big display? Have at ‘er
  • Full extended medical benefits, including dental and vision
  • Training and professional development budget to help advance your career
  • Strong belief in work/life balance (and we mean it)
  • Annual health & wellness grant to spend on almost anything to improve your life
  • Emphasis on innovation, with the opportunity to dedicate one day every month to pet projects
  • Diverse, smart, and talented co-workers
  • Collaborative, fun work environment, where laughing and learning go together
  • Well-stocked kitchen with snacks, drinks, and ‘beverages’
  • Generous employee referral program
  • Fun days involving curling, frisbee golf, billiards at the pub, and so on

Your Core Responsibilities

  • Design wireframes, mockups, and workflows for user stories and technical development 
  • Evaluate UI challenges and present ideas focused on interaction design and usability
  • Maintain and use UI design systems for our web and mobile apps
  • Conduct user testing and research to guide design decisions and user flows
  • Work closely with engineers to push the limits of existing web technology and UX 
  • Present design ideas to clients, stakeholders, and peers for review, working within an iterative design process
  • Evaluate modern design tools and best practices to continuously evolve and improve the design process

Your Education, Experience & Skill Sets

  • Degree or diploma in a UI/UX/design discipline, or equivalent demonstrable experience
  • 3+ years experience in UI/UX design for web and mobile
  • 2+ years experience working on a product design team
  • Stand-out portfolio of UI work showing UX process and design rationale (research, wireframes, sketches, and visual design)
  • Collaborative mindset, able to receive constructive feedback and iterate towards the best idea
  • Ability to gracefully manage multiple priorities and requests while staying organized
  • Great design aesthetic (composition, symmetry, balance, white space, and so on)
  • Excellent communication skills, with the ability to clearly present design solutions
  • Comfortable solving complex design problems and designing interfaces that are pleasurable to use
  • Knowledge of a variety of real world UX research methods and techniques
  • Strong proficiency with Sketch and prototyping tools

Stuff That Earns You Bonus Points

  • Enterprise Product Experience
  • SaaS Product Experience
  • Experience running user interviews, remote usability tests and data analysis

Tell us why you'd be a great fit for this position!

  • Complete the form below
  • Include your resume & portfolio (or link to your portfolio)
  • Add a cover letter and tell us how your skills & experience relate to this position
  • NOTE: Only candidates with legal status to work in Canada will be considered; preference will be given to candidates in the Vancouver area.

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