POSTED ON Jun 25, 2019
Spreadsheets, whiteboards, and desk phones are artifacts of ancient incident management. Many organizations have evolved into modern incident management, marked by on-call scheduling automation. What’s next? In this blog, Product ...
POSTED ON May 30, 2019
xMatters Free provides a powerful collaboration platform for up to 15 users, built on integrations with hundreds of popular applications.
POSTED ON May 24, 2019
With event filters, developers can have fine-tuned control over when IT alert flood controls kick in, right down to the event properties. Read the Nomad Creamery story!
POSTED ON May 17, 2019
When SMS message delivery is delayed, it can cause confusion. At xMatters, we have adjusted our SMS validity period to meet our customers' needs.
POSTED ON Apr 30, 2019
Incident managers have been up to their armpits in process flows or years. Now they can use a visual workflow builder with an elegant drag-and-drop interface to build processes with ease.
POSTED ON Apr 09, 2019
We just released Flow Designer, an intuitive visual workflow builder that automates incident management without a single line of code. Its drag-and-drop interface is the fastest way to set up incident response steps.
POSTED ON Nov 07, 2018
When automating major incident management, focus on how you measure time to restore service properly and beware what you don't measure.
POSTED ON Oct 30, 2018
Regardless of how hard you try, major incidents will occur. How you use major incident data will determine how much of an impact an incident will have on your business, your customers and your revenue. The last step that should be in y ...
Four REST API Versioning Strategies
ON Aug 25
Six Stages of the Business Continuity Managem...
ON Nov 04
Creating (Virtually) Unbreakable Passwords, t...
ON Jul 20
Six Recommendations for Resolving a Major IT ...
ON May 21