The inside scoop on relevance engines.
xMatters was the first company to coin the term “relevance engine” – which is awesome, except that most people don’t know what it means.
What is a relevance engine?
A relevance engine is a solution that works with existing applications and technologies, delivering what’s important to the right people at exactly the right time. Imagine that.
Why do businesses need relevance engines?
Technology generates all sorts of useful data and information. Problem is, putting it in the hands of the right people when they need it is hard.
That’s why we invented relevance engines.
What problem does a relevance engine solve?
Most alerting or mass notification systems can’t send personalized messages. They can only deliver the same thing to everyone. In this complex world, where different people need to know different things, that’s just not good enough.
What makes a relevance engine the best solution?
A relevance engine performs mass personalization, processing huge amounts of complex data and delivering different messages to different people – depending on what they need to know, and when they need to know it.
Where can a relevance engine be used?
- In IT support or operations. Check out IT MANAGEMENT
- In business continuity and risk management. Check out BUSINESS CONTINUITY
- In marketing and customer communications. Check out COMMUNICATIONS
- In product development. Check out PRODUCT DEVELOPMENT
