The world’s leading IT alerting and mobility applications

Find the relevance engine that's right for you.
Host your own engine or allow us to host it for you. Reduce your IT management costs and bring the cool back to IT management.

xMatters workgroupLess than 640 users?  IT only? This is your workhorse.


Learn

10-640 users

With xMatters workgroup you can:

  • Enable two-way push alerts to wireless devices
  • Get rotations and rosters
  • Grant wrangling power to group owners
  • Dole out work via alert subscription
  • Set up self-service subscriptions (listen in)
  • Juggle current alerts and scan alert history
  • Get voice alerts in any language
  • Launch Interactive Voice commands (VR)
  • (find you) voice conferencing triggers instant conference calls
  • House SIP/VOIP, BES, and POTS environments
  • Deploy in a HOT/HOT configuration
  • Extend mobile access for integrations
  • Supports BMC, CA, HP, IBM and other products with names longer than 3 letters...

xMatters enterprise Looking to host the full platform for multiple engines? 


Learn

1-a quadrillion users

Amp up your workgroup powers with these capabilities:

  • Spawn unlimited roles and permissions
  • Tweak screens, panels, and work flows
  • Furnish unlimited subscriptions for easy embedding
  • Snag audit level change reporting
  • Corral messaging for all your roles
  • Host a gaggle of relevance engines
  • Be up and running − anywhere, anytime
  • Concoct event-specific teams
  • Wield multiple engines and tiers
  • Outfit UI in 12 languages

xMatters service provider Looking to do more with less?   Need a flexible pricing model?


Learn

1 to even more users

Advances total control over enterprise capabilities, plus allows you to:

  • Accommodate multiple tenants
  • Put charge back reporting in play
  • Sweeten your cloud with resource boosts
  • Segregate data for tenants or clients
  • Negotiate resources and quotas for tenants
  • Dynamically manage voice line resources
  • Sport your own logo

IT engines on demandCloud-to-cloud?  No problem, we can help. 


For the whole company!

You tell us

Need to add a personal touch to your relevance engine? Build one in the cloud.

  • Construct web-based schedules and groups
  • Relay voice alerts with two-way actions
  • Send service impact alerts to critical staff
  • Assign work through alert subscriptions
  • Link everyone with (find you) conferencing
  • Scope current and past alerts by category
  • Rate team performance
  • Peg processes that need redesign
  • Automate dispatch, call out, and assignment
  • Includes: 5 messages per user, per day free
  • Recommend: IT User Pack
  • Options: Add (business continuity) engine for business continuity

IT engines as PaaS The flexibility of the on premise software without the hassle? 


Simple.

You tell us

Enjoy the features of the Enterprise product, with the convenience of a service

  • Secure a fully hosted offering in SAS70 data center
  • Support VPN to your environment
  • Keep your environment self-contained
  • Gain an efficient deployment model with custom application support
  • Replace costs for servers, database licenses, system administration, and patch support
  • Support mobile access from smart phones to your applications
  • Score 5 free messages per user per day
  • Add: Mobile access users, (business continuity) engine users

The most accurate mass notification system ever

One size does not fit all.
Use our multi-tiered, always on communications cloud to deliver what matters when it matters most.

xMatters quick messagingYour customer needs to know. Quick messaging lets you get it done.


Start here!

no limit on users

Two-way paging, SMS, voice and email alerts:

  • Enable two-way push alerts to wireless devices
  • Find me/follow me device escalations
  • Generate voice alerts using recordings, text-to-speech, or a combination
  • Load and fiddle with contact lists

xMatters ENS enginePrepare emergency plans and communications in advance.


Best value!

10-Quadrillion Users

All of (quick messaging) plus:

  • Build and store scenarios and messaging templates
  • Gauge teams’ readiness and response rates
  • Allow people to "listen in" on scenarios using self-service subscriptions
  • Track down all staff quickly
  • (find you) voice conferencing links everyone into a conference call in seconds
  • Validate devices and carriers for smooth delivery
  • See delivery results in real time
  • Launch Interactive Voice Response commands (IVR)
  • Publish plans and documents to teams instantly

xMatters business continuity engineOur BCM engine has the capabilities of (ENS), with no limitations


For the whole company

10-Quintillion (room to grow!)

All of (ENS) without the limits:

  • Score unlimited roles, permissions, and provisioning
  • Use dynamic teams - built only when an event occurs ("oh magic relevance engine, find me everyone at our campus location who is CPR trained!")
  • Build dynamic teams when an event occurs
  • Design messages for each role or recipient
  • Capture audit level system reporting
  • Open hosted bridges instantly with one click
  • Sketch out Business Continuity and recovery scenarios
  • Reap full service support from xMatters
  • Integrate with LDAP, Sungard/Strohl, WebEOC and others

xMatters business continuity engineKeep it all under control.


Add our bcm engine

Add to enterprise or SP only

Alert your team of events like power outages, weather issues, or system interruptions.

  • Build and store scenarios and messaging templates
  • Configure dynamic teams when an event occurs
  • Gauge teams’ readiness and response rates
  • See delivery results in real time
  • Open hosted bridges instantly with one click
  • Sketch out business continuity and recovery scenarios
  • Reap full service support from xMatters
  • Publish plans and documents to teams instantly

Open, honest, fast and relevant communications

Deliver personalized alerts to your customers, super fast.
Use our relevance engines to deliver the information people need and want.

xMatters Quick MessagingYour customer needs to know. Quick messaging lets you get it done.


Start here!

10-640 Users

Two-way paging, SMS, voice and email alerts:

  • Enable two-way push alerts to wireless devices
  • Find me/follow me device escalations
  • Generate voice alerts using recordings, text-to-speech, or a combination
  • Load and fiddle with contact lists

Cloud communicationsAre you a cloud provider who needs to communicate with your customers?


Best value!

10-Quadrillion Users

All of (quick messaging) plus:

  • Build and store scenarios and messaging templates
  • Gauge teams’ readiness and response rates
  • Allow people to "listen in" on scenarios using self-service subscriptions
  • Track down all staff quickly
  • (find you) voice conferencing links everyone into a conference call in seconds
  • Validate devices and carriers for smooth delivery
  • See delivery results in real time
  • Launch Interactive Voice Response commands (IVR)
  • Publish plans and documents to teams instantly

Your messaging appCreate the app that you need for your process.  No matter what you need, we can get the job done.


For the whole company

10-Quintillion (room to grow!)

All of (ENS) without the limits:

  • Score unlimited roles, permissions, and provisioning
  • Use dynamic teams - built only when an event occurs ("oh magic relevance engine, find me everyone at our campus location who is CPR trained!")
  • Build dynamic teams when an event occurs
  • Design messages for each role or recipient
  • Capture audit level system reporting
  • Open hosted bridges instantly with one click
  • Sketch out Business Continuity and recovery scenarios
  • Reap full service support from xMatters
  • Integrate with LDAP, Sungard/Strohl, WebEOC and others

The world’s best relevance engine was built by you

What's the cloud all about? Speed, cost, and flexibility.
Want to tackle events from your environment better? We can help...

Insert your name here engineLet's build a relevance engine together!


Learn

10-640 Users

Need to add a personal touch to your relevance engine? Build one in the cloud.

  • Construct web-based schedules and groups
  • Relay voice alerts with two-way actions
  • Send service impact alerts to critical staff
  • Assign work through alert subscriptions
  • Link everyone with (find you) conferencing
  • Scope current and past alerts by category
  • Rate team performance
  • Peg processes that need redesign
  • Automate dispatch, call out, and assignment
  • Includes: 5 messages per user, per day free
  • Recommend: IT User Pack
  • Options: Add (business continuity) engine for business continuity

Platform as a ServiceYour software, our cloud.


Save time and money

100 Users +

Enjoy the features of the Enterprise product, with the convenience of a service

  • Secure a fully hosted offering in SAS70 data center
  • Support VPN to your environment
  • Keep your environment self-contained
  • Gain an efficient deployment model with custom application support
  • Replace costs for servers, database licenses, system administration, and patch support
  • Support mobile access from smart phones to your applications
  • Score 5 free messages per user per day
  • Add: Mobile access users, (business continuity) engine users