“Rev” your own engine

The world’s best relevance engine was built by you

Software development is a tricky task – you need to anticipate and distill what people need, and keep up with their fickle desires. A relevance engine adds a personal twist to your offerings, keeping your customers hooked and extending the life of your products.

You’ve build a kick-butt help desk, customer contact database, operations infrastructure, ATM monitoring system, staff scheduling system, and so on. But if your system can’t communicate quickly to people who need to interact with it, well that’s a bit like a tree falling in a forest with no one there to hear it! We can help.

xMatters relevance engines

Add a xMatters relevance engines to your product and you are off and running. Communications enabled applications at their best. Now your product can reach out and touch someone, when it matters and you don’t have to worry about it.

Use our cloud offering, put your application logo on it and off you run. Relevance engines increases the value of your product by making it available and relevant to your customers, wherever and whenever it matters to them. Whether for a help desk application, an IT operations system, a business continuity planning application, or even customer communications, using a relevance engine can save you from a long and costly product design and development.

Relevance engines recharge your products life by:

  • Making the user experience interactive and personal. The engines, configured for your purpose, enhance your product offering, boosting its appeal to your customers by putting their changing needs at the forefront.
  • Alerting customers only to what matters to them. The engines allow customers to subscribe to only what matters to them about your product – like offers, product updates, service impact alerts, or even purchasing information – so you don’t annoy them with stuff they don’t want.
  • Connecting with customers on mobile devices. The engines enable your product to instantly reach your customers, no matter where their busy lives take them.
  • Giving customers what they want. The relevance engines deliver your product to customers however they choose – text message, email, or phone call – and makes it easy for them to provide you with feedback.
  • Quickly deliver 100+ features, with one integration.
  • Extend existing integrations. Oh before you start writing a new integration, take a look at our partners and our community site where you’ll find over 50 prebuilt integrations. Why recreate the wheel when you can leverage existing work and take full credit!